Announcement
DISPATCH: I post most of my orders by 1st class post or international standard airmail, within three days of ordering. Please see individual listings for posting methods and delivery estimates. I cannot guarantee any delivery dates, please pay for tracked delivery if you need a proof of delivery.
UNIQUE DESIGNS: I am an Earth loving spirit, making art from my heart with abundant, childlike imagination. The infinite beauty of nature is the biggest inspiration in my life and art-work - regardless of what medium I work in, I hope to instil magic and wonder into all my pieces, and in turn hope they add that magic into your life too!
ECO-FRIENDLY: I use recycled paper and card where possible, as well as envelopes made from recycled paper. All my greeting cards are printed on recycled or FSC certified stock. Majority of my plastic packaging is made with cornstarch and is compostable and biodegradable. I try to either recycle packaging or use recycled packaging where possible.
RESTRICTIONS: due to recent lost and returned packages, I no longer ship to some Middle-Eastern and Asian countries, including Taiwan, China and Saudi Arabia. If you order from these countries, your order will be cancelled and refunded.
SPECIAL OFFER: Free shipping in UK for orders over £50 with coupon code: UKFREESHIP50
INFO: Please subscribe to my monthly newsletter on my website for news and special offers: http://www.heidivilkman.com
You can also find me on other social media:
My website: www.heidivilkman.com
Facebook page: www.facebook.com/heidivilkmanartist
Instagram: instagram.com/heidivilkmanartist
Pinterest: pinterest.com/heidivilkman
Featured items
Items
All Items
Reviews
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Lyle on Apr 15, 2024
5 out of 5 starsGreat little card, delicate and colourful, super fast dispatch, can't fault
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Kitty on Apr 5, 2024
5 out of 5 starsLovely, unique card that my partner loved! Super fast delivery too, a huge relief as I was a little late ordering
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Lyn on Jan 7, 2024
5 out of 5 starsBeautiful gift wrap which arrived quickly, securely packaged, and with excellent seller communication - I’m happy to recommend and buy from this lovely seller again, which I already have! A+++++
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Deb on Apr 19, 2024
5 out of 5 starsWonderful gift wrap and a brilliant card both really great quality and lovely artwork many thanks
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Deb on Apr 19, 2024
5 out of 5 starsBrilliant card exactly as expected and more really pleased with my purchase
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About HeidiVilkman
Forest and Fairytale inspired art and craft
Shop members
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Heidi Vilkman
Owner, Maker, Designer
Artist, designer, natural builder - originally from Finland, based and working in UK. I LOVE nature and natural world. It inspires and loves me back, so that I can make all my creations with child-like wonder. www.heidivilkman.com
Production partners
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A print shop
Storrington, England
A Local Printer printing company prints my card design/s onto an environmentally friendly recycled card stock, to my specifications.
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A print shop
Leeds, England
I get my badges, mirrors, magnets and some notebooks printed for me at Awesome Merchandise, who are based in Leeds, UK. I design and package all the products myself.
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A print shop
Latvia
Some of my designs are printed and fulfilled by Printful
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Vistaprint
The Netherlands
A print shop printing on various mediums, including mugs.
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A print shop
Dagenham, England
Printed for me to my design and specification. They are FSC (The Forest Stewardship Council®) certified.
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Wraptious
Stockport, England
UK based ethical printing house
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Wholesale availability
I offer some of my designs and products as wholesale, please send me a message to enquire or visit my website www.heidivilkman.com
Custom and personalised orders
I am happy to accept custom orders and some of my products can be personalised. Please note that personalisation always includes extra production time so please take this into consideration if you are in a rush.
How quickly do you ship an order?
I post items usually three times a week, Monday, Wednesday and Friday and within two working days after ordering. Custom and personalised items will take longer. Also during busy periods, my despatch time may be longer, but if there are any delays, I will let you know via email.
I changed my mind, can I cancel?
You can cancel an order by request as long as I haven't dispatched it. In regards to personalised and custom orders, cancellation is not possible if I have started working on your order.
Do you offer gift wrap?
If you would like your item gift wrapped, please send me a message before ordering. Gift wrapping is available at extra cost for some items. Please not that marking order as gift doesn't include gift wrap, it only means your item won't be sent with price information.
What is the shipping method?
In general I ship domestic orders by 1st class post, which take 1-3 days to arrive. For overseas, I use regular (untracked) airmail as standard, which usually arrives between 3-20 working days, depending on your location. Please note that customs sometimes add to the delivery times as do busy times, such as Christmas. I cannot be held responsible for delays to your parcels due to postal services. Please pay for upgraded shipping if you need your order in a rush or a tracked delivery.
What is your Returns Policy?
If an item arrives broken or missing something, please contact me straight away but within seven days and provide photographic evidence of the damage. I can then send a refund or replacement out to you. In the case of refund, you will be refunded the full purchase price.
If you just want to return the item for any other reason, please contact me within 14 days of delivery, to notify me of the reason for returning. Please post the item back in its original, unused condition within 21 days and I will refund you the purchase price. You will need to pay the postage charges for sending the item back. Please not that refunds will not be issued for items that have been worn, opened or damaged.